Return Policy

We totally get it - sometimes things just don't go according to plan. But don't worry, we've got your back covered with our return policy. Here's the lowdown:

1. Item Mishaps: If you receive a item that's not up to our high-quality standards, like a unicorn with a wonky horn or a mermaid with a misplaced tail, let us know within 14 days of receiving your order. We'll gladly replace it for you, no questions asked. We want your life to be filled with nothing but Tickety and Boo perfection!

2. Lost in Transit: If your items magically disappear on their way to you (we suspect a mischievous gnome is to blame), don't fret! Just reach out to us and we'll work our magic to track down your package. If it's truly lost, we'll either send you a replacement (if we can) or give you a full refund. Your choice, because we believe in happy endings!

3. Not Quite Right: We strive to provide accurate product descriptions and images, but sometimes things may look slightly different in person. If you receive a item that's not quite what you expected, let us know within 14 days of receiving your order. We'll do our best to find a solution that leaves you smiling.

4. How to Make a Return: To initiate a return, simply shoot us an email at ticketyandboo@gmail.com. Include your order number, the reason for the return, and any relevant details. We'll get back to you faster than you can say "cute goodies make everything better!"

5. Keep in Mind: While we strive to make the return process as smooth as a unicorn's mane, there are a few things to keep in mind. Our items are handmade and as such may have some quirky charms. Also, please note that any personalized or custom-made items are not eligible for return unless there's a defect in the product or a mistake on our part.

So there you have it, our return policy in all its quirky glory. We hope it never comes to that, but if it does, we'll make sure to turn that frown upside down.